Personal data protection policy

On our website, we have always respected your privacy and protected your data.

We operate in accordance with the Personal Data Protection Act (ZVOP-1), and since the publication of these rules, also with the European Regulation on the Protection of Personal Data (GDPR).

We undertake to protect the confidentiality of personal data and the privacy of website users. We use the collected personal data exclusively to provide the services we offer. We respect the confidentiality of personal data and the privacy of website users, so we will do everything necessary to protect them from any violations and abuses. Users’ personal data is one of the areas to which we pay extreme care and attention, as we are aware of the sensitive nature of this area.

Controller of personal data and contact information

This policy applies to the processing (use) of any personal data carried out by the company IZOL IT-MP d.o.o. (controller) or which is carried out on behalf of the controller.

Operator information:

DO-RAL D.O.O.
211 Pohorski Bataljon Street
1000 Ljubljana
Tax number: SI46203338
Registration number: 1946102000
Phone: 059 335 340
Email: info@doral.si

What personal data we process and collect

Basic contact information (identity information)

• first and last name, email address

Other data

• which the user voluntarily enters in the contact form

Technical information

• ensure security and provability, IP addresses, information about the operating system, browser, operating system, location of your device, type of device with which you access our website and similar are also collected
  
  
• When you visit our site, we also collect data with your consent through cookies to ensure better functionality and user experience, security, counting the number of users on the website and ensuring the smooth operation of the website. An individual user is assigned a session cookie for identification and monitoring at the start of the visit. The website can also store other cookies on the user’s computer, such as the user’s identification number in encrypted form (to identify the user on the next visit) and cookies from Google Analytics systems (analysis of website visits). Session cookies are stored in the server memory only for the duration of the visit and are deleted after one hour of inactivity, while permanent cookies are stored on the visitor’s computer for 2 years with your consent, after which they become inactive
• We are not responsible for the correctness, completeness and up-to-dateness of the data entered by users.

Legal basis for processing personal data

We may process your personal data on the following legal bases:

• when this is necessary to fulfill our legal obligations (e.g., issuing a pro forma invoice or an invoice for an ordered service, for keeping financial and business books), but this is only stored on the business computer and not on the website
• when you have given consent for the processing of your personal data for an individual purpose of processing (e-news), whereby you always have the right to revoke the given consent
• questions that you submit to us through our contact forms on the website or e-mail addresses published on the website will be used exclusively to resolve the problem or prepare an answer to the question

Purposes of personal data processing

It is necessary to explicitly confirm your agreement and knowledge that by sending us an inquiry, comment or question via the contact form and entering your data, you have expressed your agreement and awareness that your data (name and surname, e-mail address) will be stored for the purpose of correct communication.

We may use your personal data for one or more of the following purposes:

• communicating with you regarding the provision of our services and responding to your inquiries and orders
• to assert any legal claims and resolve disputes
• for statistical analyzes on the use of our website

How we obtain personal data

We obtain information about you in several ways when:

• you send an inquiry

We obtain technical data automatically.

Google provides us with data for which you have given us permission.

Who has access to your personal data

Only we have access to your personal data.

Unless requested by:

• authorized institutions, if required by law (court, etc.)
• with your consent, we transfer your data to Google Analytics via cookies
• under no circumstances do we forward your data to unauthorized third parties

Personal data retention periods

We will store and process your personal data to the extent necessary to fulfill the purposes of the processing and as long as it is necessary to complete the ordered services and then within the limitation periods for obligations that may arise from the processing of this personal data, especially when the processing of personal data is necessary within the framework of the conclusion or execution of the contract.

We keep data obtained on the basis of consent until it is revoked.

In cases where the retention period of personal data is mandated by law, we store the data in accordance with the statutory mandate.

Ensuring security

We use several security and protection systems on our websites, which ensure adequate protection against loss, disclosure, unwanted modification or misuse of data. For transfers of all personal data, we use SSL (Secure Socket Layer) technology which provides the necessary protection during data transfer, which ensures the safety of our customers while the data travels to the database.

Only authorized persons (employees, contractual partners) have access to the collected personal data.

Please help us protect your personal data by ensuring the security of your username and password.

Cookies

Cookies are text files that are downloaded to your computer by a web server and do not contain any information that could identify you. With the help of these, the server knows that you have returned to the website, which we can use to adapt the website to the user.

If you do not want to have our cookies on your computer, remember that the storage of cookies is under the full control of your browser. You can restrict or disable the storage of cookies at any time by selecting the appropriate options in your browser, and you can permanently delete cookies on your device at any time.

Google fonts

On our website, we use Google Fonts from Google (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Google Fonts are used without authentication and no cookies are sent to the Google Fonts API browser. If you have your own Google account, your data will not be transmitted to Google while using Google Fonts. Google only records the use of CSS and the fonts used and stores this information securely. More on these and other questions is available at https://developers.google.com/fonts/faq. You can read what data Google collects and how it uses this information at https://policies.google.com/privacy?hl=en.

Your rights

We provide our clients and users with full support in exercising the rights listed below:

• on this page, we fully inform you about how we use your personal data
• in certain cases, you can also exercise the right to delete your personal data; however, if you ordered from us, please note that we must store your data in accordance with the law
• in certain cases, you can request a temporary or permanent ban on the further processing of your personal data in whole or in part
• at your request, we will send you your personal data collected in electronic form

You have the right to information about your personal data that we hold, as well as the right to delete this data. If you have any questions regarding the deletion, processing or use of your data, please email us or send us a request by post to our address.

We must respond to your request to exercise your rights in relation to personal data without undue delay and no later than one month after receiving your request.

Any changes to our privacy policy will be posted on this website.